Access and inclusion

The City is committed to making services, facilities and communications accessible and inclusive for everyone in the community.

The Disability Access & Inclusion Plan (2023 - 2028) works to improve the inclusiveness and accessibility of every service the City of Subiaco provides for the community. Under the Disability Services Act 1993, every local and state government agency must develop a Disability Access and Inclusion Plan.

An Easy English version of the Disability Access & Inclusion Plan (2023 - 2028) is available to support people with disability and those with low English literacy.

To request a hard copy of the Disability Access & Inclusion Plan (2023 – 2028), please contact the City's Community Development Officer on 9272 9222 or email city@subiaco.wa.gov.au

There are seven outcome areas within the DAIP which the City works towards:

Outcome 1: People with disabilities have the same opportunities as other people to access the services of, and any events organised by, the relevant public authority.
Outcome 2: People with disabilities have the same opportunities as other people to access the buildings and other facilities of the relevant public authority.
Outcome 3: People with disabilities receive information in the relevant public authority in a format that will enable them to access the information as readily as other people are able to access it.
Outcome 4: People with disabilities receive the same level and quality of service from the staff of the relevant public authority.
Outcome 5: People with disabilities have the same opportunities as other people to make complaints to the relevant public authority.
Outcome 6: People with disabilities have the same opportunities as other people to participate in any public consultation by the relevant public authority.
Outcome 7: People with disabilities have the same opportunities as other people to be employed by the City of Subiaco.

External agents and contractors that interact with the public on the City's behalf must comply with the DAIP by ensuring equitable access for people with disability.

The City has gathered relevant information on Contractor Progress Reporting; and tips for agents and contractors on how they can better contribute to the objectives of the City's DAIP.

City partners and grant recipients can also benefit from ensuring their event or activity is accessible and inclusive across all phases including planning, implementation and post-event. For more information on how to achieve this, please see accessible and inclusive events - considerations.

The City of Subiaco is looking for people to join its new Disability Access and Inclusion Advisory Group (DAIAG). The group will help the City understand what people need to make a more accessible welcoming place for everyone. Members will share their experience, ideas, and feedback to help shape City services, projects, and plans.

We encourage people with disability, carers, supporters, people who work in Subiaco, and older adults with mobility or access needs to apply.

How can you take part?

Review the group's Terms of Reference to find out more about the structure and function of the group.
To apply to be a member, please complete a expression of interest form by Monday 31 August 2026.
A hard copy form is also available, please contact culture@subiaco.wa.gov.au
If you have any questions about the group, please contact culture@subiaco.wa.gov.au or 9237 9222.

Commonwealth Home and Support Program (CHSP)

The CHSP provides entry-level support for older people who need some help to stay at home. Service providers work with them to maintain their independence. Support can include help with daily tasks, home modifications, transport, social support, and nursing care. Please visit the Department of Health website for more information.

National Disability Insurance Scheme(NDIS)

The National Disability Insurance Scheme is currently being rolled out across WA and is available in the City of Subiaco. The National Disability Insurance Agency (NDIA) is working with Partners in Community to deliver Local Area Coordination (LAC) and Early Childhood, Early Intervention (ECEI) services. The LAC partner for the City of Subiaco is Mission Australia and the ECEI partner is Wanslea Family Services. For more information please visit the NDIS website.

My Aged Care

My Aged Care is an Australian Government website which provides advice and services to assist seniors remain independent in their home or to find placements in residential facilities. Please contact them for information about services within your age and requirements. The City also has a webpage dedicated to services and events for seniors.

Taxi User Subsidy Scheme (TUSS)

In July 2019 the Department of Transport revised the eligibility criteria of the TUSS. Those eligible for the TUSS may receive up to a 50% subsidy on all future taxi travel, to a maximum of $25 per trip, or a 75% subsidy if you use a wheelchair or scooter. To check if you are eligible and to apply, please visit the Department of Transport website or phone 1300 660 147.

Disability Gateway

The Disability Gateway assists all people with disability, their families and carers to locate and access services across Australia.

St John Patient Transfer and Community Transport Services

St John Patient Transfer assists patients to reach medical appointments at hospital. This service offers a range of transport options tailored to the needs of their clients including a wheelchair and stretcher service. For more information, please phone 9334 1234.

St John Community Transport Service caters to the needs of the wider community, including the elderly and people with moderate disabilities as well as their carers. It is a non-profit passenger service that serves those who cannot use mainstream public transport systems or their usual form of transport. For more information, please phone 9334 1300.

For more information about both services, please visit the St John Patient and Community Transport Services website.

ACROD parking

There are a number of accessible parking bays (commonly known as ACROD bays) in the City of Subiaco. ACROD bays are easily identifiable using the international symbol of access (ISA), consisting of a blue square overlaid in white with a stylised image of a person in a wheelchair.

Who can use an ACROD bay?

Parking in accessible parking bays is only permitted for vehicles displaying a valid ACROD permit on the dashboard of their vehicle at all times. For more information on ACROD permit conditions, visit the National Disability Services website.

The ACROD Parking Program supports Western Australians with a severe walking restriction and Western Australians who are legally blind to access the community. ACROD Parking Permits are free. For more information on eligibility, visit the National Disability Services (NDS) website.

Significant fines are imposed for the misuse of ACROD parking bays. Stopping or parking in an ACROD bay without the display of a valid ACROD permit is not permitted for any length of time or for any purpose.

I am an ACROD permit holder, where can I park in the City of Subiaco?

ACROD parking is free of charge in designated ACROD parking bays, with an ACROD permit clearly displayed. If there are time restrictions stated on the ACROD parking sign, the ACROD permit holder will be required to adhere to the time restrictions.

When parking in a paid or ticket parking location (in a non-ACROD bay) ACROD permit holders are required to obtain a valid parking session, however double the time secured or paid for will be granted (provided the ACROD permit is clearly displayed at all times).

In your home

In your street