Building, planning applications and submissions now available via My Account
From today, Building and Planning Applications can now be submitted via My Account, where you can create an account, lodge applications, and manage everything in one place.
This new system replaces the previous eServices platform, making it easier and more convenient to access City services.
With My Account, you can:
create an account
lodge and track applications online
make secure payments
provide feedback on a planning application
access support and other City services in one place.
At the same time, Have Your Say submissions for Development Applications are now completed through the new system.
While Development Application details will continue to be available on the Have Your Say website, selecting the “Make an online submission” link will redirect you to a secure guest portal. From there, you can search for the relevant application using the application number or property address, then select “Lodge a submission” to provide your feedback.
Please note, there are no changes to the information required or how submissions are assessed—only the way they are lodged has been updated.
Get started today by setting up your My Account.
If you need help or have any questions, the City’s Planning Team is here to assist. You can submit an enquiry through Online Services or visit our Contact Us page.