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My Account

Get started today

My Account

Your one-stop shop for managing applications, animal registrations, interactions and your rates account with the City of Subiaco. Explore the full list of services available below and create a personal or business account to get started.
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About

My Account is part of the City’s digital transformation strategy, aimed at improving access and service delivery.

With My Account you can:

  • Lodge business applications quickly and conveniently and track their progress so you always know what’s happening. 

  • Register and manage your animal registrations.

  • View your rates account, including property details and current balances.

  • Contact the City by submitting online requests and track them from start to finish.

  • Access your applications, requests, property details and more in one easy-to-use portal - available from any device, 24/7.

Applications available

The following applications are currently available in My Account and more services will continue to be added during 2026:

  • Opening a new food business

  • Purchasing or taking over an existing food business

  • Changing food business details

  • Outdoor dining permit

  • Outdoor dining licence transfer

  • Outdoor dining permit dek or parklet

  • Cancellation of food business

  • Application for property enquiry inspection

  • Public event application

  • Operate a temporary food stall

  • Subiaco Farmer's Market temporary food application

  • Street entertainment application - busking

  • Street trading permit 

  • Liquor Act Section 39

  • Opening a new beauty or skin penetration premise

  • Purchasing or taking over a new beauty or skin penetration premise

  • Lodging house application

  • Noise application - outdoor music events

  • Noise management plan - out of hours construction

  • Public building application to construct, extend or alter

Dog registration

Cat registration

Getting started

  • Follow the prompts to register using your email address 

Login

  • Once registered, log in to access your personalised account.

  • Choose the application or service you need from the list.

  • Pay securely using Visa or Mastercard.

  • View your application status at any time.

  • Receive updates and further instructions directly by email 

  • Upload additional documents or respond to requests quickly and easily. 

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Alternative formats available on request

Need help?

Scroll down for video walkthroughs to help you get started with My Account. If you can’t find what you’re looking for, please contact us - our team will be happy to help.
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