City of Subiaco - Access and inclusion
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Access and Inclusion

Two people with walking frames in a parkJust like everyone else, people with disability have abilities, aspirations and contributions to make to their local communities. Their relationships with friends, family and loved ones, as well as opportunities to try new things and get out and about in the community, are all part of having a good life.

Access and inclusion

Disability events and activities within Subiaco

The City works to ensure all events and programs hosted by the City are accessible. To ensure City staff can best support you at an event please make them aware when you RSVP of any specific access requirements, such as accessible parking, an Auslan interpreter or audio loop, that you may require.
To ensure the built environment is accessible, the City also works with prospective builders and developers. Please refer to the summary of disability access laws, regulations, standards and guidelines for more information.

Disability Access and Inclusion Plan 2017-2022

The City is required by legislation to develop a Disability Access and Inclusion Plan (DAIP) and implement strategies to improve the inclusiveness and accessibility of every service the City of Subiaco provides for the community, residents and visitors. You can read the City’s DAIP here (PDF, 5.1MB).

There are seven outcome areas within the DAIP which the City works towards.

  • Outcome 1:  People with disabilities have the same opportunities as other people to access the services of, and any events organised by, the relevant public authority
  • Outcome 2:  People with disabilities have the same opportunities as other people to access the buildings and other facilities of the relevant public authority
  • Outcome 3:  People with disabilities receive information in the relevant public authority in a format that will enable them to access the information as readily as other people are able to access it.
  • Outcome 4:  People with disabilities receive the same level and quality of service from the staff of the relevant public authority.
  • Outcome 5:  People with disabilities have the same opportunities as other people to make complaints to the relevant public authority.
  • Outcome 6:  People with disabilities have the same opportunities as other people to participate in any public consultation by the relevant public authority.
  • Outcome 7:  People with disabilities have the same opportunities as other people to be employed by the City of Subiaco.

Disability Access and Inclusion Committee

The Disability Access and Inclusion Committee (DAIC) consist of people with disability, community members with an interest and/or expertise in disability issues, service providers and elected members. The role of the DAIC is to advise the council on issues pertaining to disability in the community. Anyone can nominate to be a member of the committee and from time to time, there will be advertisements asking for new members. If you are interested in becoming a member, contact the city at Minutes from the latest DAIC meeting are located on the City’s website.

Transport Service

Subiaco Community Transport Service

Do you require assistance to travel locally for essential activities such as medical appointments and shopping? If you do, you might be eligible to apply for Subiaco Community Transport Service.


To be eligible for this service, you must be a City of Subiaco resident who:
  • is likely to have trouble accessing medical or social needs due to your difficulty and cannot self-drive, take public transport or use another, better service that is available to you (for example Home and Community Care Transport Services and St John’s Ambulance Patient or Community Transport Service).
  • receives the aged or disability pension, or an equivalent, and
  • is not eligible for the Taxi Users Subsidy Scheme (must demonstrate application/reason for ineligibility)
To find out more about the program, contact the City or download the following documents:

For further details contact the City on 9237 9222 or email   

Taxi User Subsidy Scheme (TUSS)

In July 2019 the Department of Transport revised the eligibility criteria of the TUSS. If eligible for the TUSS you may receive up to a 50% subsidy on all future taxi travel, to a maximum of $25 per trip, or a 75% subsidy if you use a wheelchair or scooter. Please visit the Department of Transport website or phone 1300 660 147 to check if you are eligible and to apply.

St John Patient Transfer and Community Transport Services

St John’s Patient Transfer is designed to assist patients to reach a medical appointment at a hospital. This service offers a range of transport options tailored to the needs of their clients including a wheelchair and stretcher service. For more information, please phone 9334 1234.

St John Community Transport Service caters to the needs of the wider community including the elderly and people with moderate disabilities as well as their carers. It is a non-profit passenger service that exists to serve those who cannot use mainstream public transport systems or their usual form of transport. For more information, please phone 9334 1300.

For more information about both services, please visit the St John Patient and Community Transport Services website.

Commonwealth Home and Support Programme (CHSP)

The CHSP provides entry-level support for older people who need some help to stay at home. Service providers work with them to maintain their independence. Support can include help with daily tasks, home modifications, transport, social support and nursing care. Please visit the Department of Health website for more information.

Recharge Scheme

recharge-point-sticker-300-300.jpgThe City of Subiaco is proud to be the first local government to introduce the 'Recharge Scheme' in Western Australia. The scheme provides community members with the option of charging their motorised mobility devices, such as scooters and electronic wheelchairs, at community venues, local businesses and City-owned buildings identified as ‘recharge points’. The City will work closely with businesses to ensure the designated area meets the appropriate safety and access requirements. 
Recharge points in the City of Subiaco are as follows:

  • Dôme Café, 26 Rokeby Road, Subiaco
  • Subiaco Library, 237 Rokeby Road, Subiaco
  • Earthwise, 315 Bagot Road, Subiaco
  • Lords Recreation Centre, 3 Price Street, Subiaco

Recharge point stickers are displayed on the windows of participating businesses, as well as above or near the designated power points for easy identification. If you are interested in your business becoming a recharge point, please contact the City on 9237 9222.

For more information about the Recharge Scheme, please visit the website.

General disability and senior services 

My Aged Care is an Australian Government website which provides advice and services to assist seniors remain independent in their home or to find placements in residential facilities. Please contact them for information about services within your age and requirements. The City also has a webpage dedicated to services and events for seniors.

Disability Services is a team within the Department of Communities who provides information and services to people with disability across WA. Please visit their website for further information.

National Disability Insurance Scheme (NDIS) is currently being rolled out across WA and is available in the City of Subiaco. The National Disability Insurance Agency (NDIA) is working with Partners in Community to deliver Local Area Coordination (LAC) and Early Childhood, Early Intervention (ECEI) services. The LAC partner for the City of Subiaco is Mission Australia and the ECEI partner is Wanslea Family Services. For more information please visit the NDIS website.

WA Interpreter Card

The WA Interpreter Card is free and available to anyone who finds it difficult to communicate in English. These cards are used to inform goverment agencies that you need an interpreter, and in what language. Information on how to order and use the card is available in 25 languages on the Office of Multicultural Interests (OMI) website